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Benefits
Why Participate in an Intercept® Program?
Intercept® delivers solutions and approaches at two levels:
At an organisational level;
Create Engagement, Cultivate Relationships, Improve Sales, Increase Market Share, Attract Customers, Instil Loyalty, Raise Quality, Remove Barriers, Increase Productivity, Reduce Waste, Boost Morale, Build Trust, Ignite Passion, Foster Teamwork, Reduce Workplace Disruptions, Reward Effort, Evoke Excellence, Acknowledge Good Service, Reduce Staff Turnover, Generate Lateral Thinking.
At a personal level;
Free Up Diary Space, Create Mind Space, Grow Influence, Enable Leadership, Increase Engagement, Improve Alignment, Grow Awareness, Expand Capacity, Foster Creativity, Increase Perspective, Explore Possibilities, Foster Entrepreneurship, Enhance Strategic Leadership, Foster Contribution & Collaboration, Support Transition & Transformation and Enable Root Cause Problem Solving
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Who Should Participate?
C-Level Management (CEO's, COO's & CFO's)
Managing Directors, General Managers, Business Owners, Sales Directors/Managers and Marketing Directors/Managers.
Channel/Product/Brand Managers, Project Managers and Customer Service Managers.
Talent Retention/Human Resources/People & Culture Managers and People Development & Training Managers.
Business Retreat & Event Organisers and Executive Assistants to the Executive & Leadership Team.
Clients, Suppliers and Strategic Alliance Partners
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Where to Start?
Do you accept that the success of your business or business unit is a reflection of YOU?
The leader sets the culture and it is therefore here that we recommend we start to achieve best results with the Intercept® Program. Once the value is extracted at Executive Management level, appropriate Intercept® Programs can be utilised in other parts of the business.
This delivers an alignment that we call Intercept® Same Page.
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What will be Different?
Key business concerns are resolved and unproductive aspects of an individuals approach are intercepted to enable the execution of business strategy.
Clear program objectives and expectations are established and communicated to all relevant people within the Intercept® Hub and the partnership to self-reliance is formed.
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What does our Organisation Stand For?
Intercept® Advocates Self Reliance
We enable and empower leaders and evolve them to resolve their own concerns, long after the formal program concludes. We call this evolving business wisdom to resolve future business concerns. We also refer to this as root cause problem solving.
Advocating real self reliance is our main point of difference.
There is no ‘toxic' dependence or over-reliance on the Coach. The Client is the guru, not the coach. However to achieve this requires substance – as distinct from ego, and a commitment to equip every single person we work with, wherever they may be in the world.
No Ego - Only Substance
Our values:
Commerciality - to be efficient
Ego Free - to not be ego driven
Outcome Focused – more focused on outcome than self
Reliability - to be honest, professional and real
Simplicity - to avoid complication
Sincerity - to value relationships, to be thoughtful and considered
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Uphold Confidentiality & Objectivity
Strict, Coach-Client confidentiality allows the Client to fully engage with the process, ensuring the maximum benefits are extracted from the Intercept® Experience.
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Sponsorship – Optimises and Synchronises with Business Feedback
Program sponsors are asked to specifically identify their observations regarding different or new approaches exhibited by the participant.
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Lean Thinking - Reduce Waste & Maximise Capacity
The Intercept® Process accentuates opportunities to build capacity and intercept roadblocks to a more productive approach. Personal capacity can be matched with what is sustainable for each individual. This maximises discretionary (previously wasted) energy and harnesses effort towards the execution of business strategy.
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Specialisation & Collaboration
Each person from TCC's Hubs in contact with the participants has a specialised area of focus. This combines in delivering the Intercept® Experience. It is supported by collaboration and connection, which in turn, fosters and leverages greater opportunity.
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Principle & Evidence Based Program
Principle-based shifts occur within the Intercept® Experience. Problems are solved at root cause to eradicate recurring issues and concerns, and this evolves the participant to be self-reliant.
Intercept® delivers sustainable shifts which are measured and documented through our unique Comparison Report. This provides numerical evidence of shift and progress towards the agreed program objectives. The evidence compliments the observations and feedback from the participant, the sponsor, business peers and subordinates and the Intercept® Coach.
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